Stephanie Andrews
With seven years of experience as a Business Development Officer and Account Manager, I have supported numerous schools and academies. My role involves collaborating closely with Education, HR, and Finance to ensure each institution receives tailored support. I excel in building and maintaining strong client relationships, managing contracts, and providing ongoing consultation to help schools achieve their goals. My passion lies in positively impacting the educational environment, ensuring our services contribute to the success and well-being of both students and staff. I am proud to be part of a team that reinvests income to support our residents and businesses, delivering the best possible outcomes for our community. If your school seeks dedicated support and innovative solutions, please reach out. We are here to help you achieve excellence in every aspect of your operations.
Stephanie.Payne@buckinghamshire.gov.uk
Connect With Stephanie
As one of the three Account Managers at Buckinghamshire Traded Services, I have been with the team for five years, starting as an apprentice and progressing to my current role. I work closely with the ICT Schools team, Broadband, Property, and Energy services. My responsibilities include building and maintaining strong relationships with schools and academies, managing customer queries, providing timely solutions, collecting and analysing customer feedback for continuous improvement, and collaborating with internal teams to ensure comprehensive support. I am passionate about delivering exceptional service and innovative solutions to our clients. My vision for client support is to create a seamless and responsive experience, where every school feels valued and empowered to achieve their goals. I believe in proactive communication, personalised solutions, and fostering a collaborative partnership with each client. If your school needs dedicated support and innovative solutions, please reach out.
I am excited to join the team as an Account Manager at Buckinghamshire Traded Services. With a background as an Operations Manager in the charity sector, I have led teams and delivered high-quality services within tight budgets and deadlines. My experience in project management, customer relationship management, and sales equips me to support Buckinghamshire Council’s Business Development Team effectively. I excel at building rapport with stakeholders, understanding their needs, and ensuring service alignment with organisational objectives. My project management skills include coordinating Commercial Transfer Agreements and managing complex contracts. I am enthusiastic about leveraging my strategic mindset and customer service focus to drive positive outcomes. If your school needs dedicated support and innovative solutions, please reach out.
As a Business Development Officer at Buckinghamshire Traded Services, I have been with the council for five years. In my role, I respond to customer queries through the Traded Services Sales and Accounts help desk, handling everything from invoices and orders to service enquiries. I also ensure that all Traded Services charges are accurately delivered through our accounts system. I am dedicated to providing excellent customer service and support to our schools and academies. My goal is to ensure that every client receives timely and effective solutions to their needs. I take pride in building strong relationships with our clients, understanding their unique requirements, and delivering tailored solutions that help them thrive. My passion for service excellence drives me to go above and beyond in every interaction, ensuring that our schools and academies receive the highest level of support. If your school needs dedicated support and effective solutions, please reach out.
As a Business Support Officer at Buckinghamshire Traded Services, I have been with the team for one and a half years. In my role, I am responsible for triaging customer queries through the Traded Services sales and accounts help desk, providing product information, locating forms, and delivering statements. Specialising in marketing, I manage our social media channels, handle communications, and create engaging newsletters to keep our clients informed and connected. My passion for marketing allows me to craft compelling content that resonates with our audience and enhances our outreach efforts. I am dedicated to delivering excellent customer service and ensuring that every client receives timely and effective solutions. I take pride in building strong relationships with our clients, understanding their unique needs, and providing tailored support to help them succeed. My goal is to leverage my marketing expertise and customer service skills to contribute to the success of our schools and academies. If your school needs dedicated support and effective solutions, please reach out.
I currently lead the not-for-profit trading arm of Buckinghamshire Council, providing a wide range of high-quality and affordable professional support services to schools, academies, multi-academy trusts, charities, local authorities, and the private sector in Buckinghamshire and beyond. As the Business Development Manager at Buckinghamshire Council, I bring over twelve years of experience in the government administration industry. I have a proven track record in business process optimisation, requirements analysis, customer relationship management (CRM), data migration, and database management. I work closely with our Service area and lead the business development account managers, communication officers, and transactional officers to ensure a holistic approach for our customers. I am passionate about delivering exceptional service and fostering strong relationships with clients and stakeholders. My commitment to excellence and continuous improvement ensures that the support services we provide meet the highest standards of quality and efficiency.