We provide schools with a single, reliable point of contact via telephone, email, remote access and online portal — all at a highly competitive price. Our service is flexible and designed to adapt to the unique needs of every school.  With three support packages to choose from, you can select the level of support that suits you best — from developing more complex areas of your MIS and Finance systems, to full training provision, through to essential day‑to‑day support.  Schools value our expertise, inclusive approach and high‑quality service, which is reflected in their continued trust and long‑standing partnership with our team.

MIS and financial systems support services

The ICT Schools Team provides comprehensive support for SIMS, FMS, Arbor, Arbor Finance, Bromcom, Bromcom Finance and PFM.  All support packages include:

• unlimited support via telephone, email, remote assistance; plus access to online portal for case logging & monitoring
• RBUSS+ Backup with 50GB storage space
• Printed DfE Statutory Guidance Manuals delivered directly to your school. 
• 24/7 access to the ICT Zone on Schools Web including guidance, downloads and newsletters. 

Schools can choose from one of the three packages below - Visit our online shop to purchase this package

Premium Plus Package 

Ideal for schools looking to further develop complex areas of their MIS and Finance systems and wanting confidence that all requirements are fully covered within budget.

Includes everything in the Premium and Standard packages, plus:

• Unlimited scheduled MIS and Finance Systems courses, workshops, seminars and webinars
• Three 90‑minute consultancy sessions (remote or on-site) for module implementation, 1:1 training or whole‑school sessions
• User Forum Membership (MIS & Finance): Termly group discussions enabling schools to share knowledge, best practice, explore current topics and collaborate on common challenges

Premium Package 

Perfect for schools seeking an extended level of support without the worry of ongoing training costs.  Includes:

• Unlimited scheduled MIS and Finance Systems courses, workshops, seminars and webinars

 Standard Package 

Our entry-level package designed to support statutory requirements and essential day‑to‑day tasks.  Includes:

• DfE Statutory Requirements:  

• 1 delegate per term – Pupil Census Seminar/Webinar  
• 1 delegate per term – Pupil Census workshop  
• 1 delegate per annum - Data Collection Seminar/Webinar  
• 1 delegate per annum – MIS End of Year Seminar/Webinar  
• 1 delegate per annum - MIS End of Year workshop  

• Additional training, webinars and workshops are available to purchase separately, including bookable 1:1 sessions with an experienced trainer.

Bursar Service

The Schools Financial Systems Support Team has an experienced team of bursars who can provide Bursar Support on a pay-as-you-use basis to all schools. Our bursars are able to cover all aspects of school finance tasks including Budget Setting, Budget Monitoring, and reporting to Headteachers and Governors.

 You may like to consider purchasing Bursar Service support in the following:

• If a member of your finance staff is absent for a protracted length of time
• You have a new finance member of staff who may benefit from on-site support and guidance to enable them to reinforce their training and settle into their new role
• If you have a finance post that you are waiting to fill
• If you would like periodic Bursar Service support to free your finance staff to do other tasks, or a permanent Bursar Service