Employee Relations Advisory Service

Core package

The Employee Relations Core Package offers an unlimited service to the following:
• First line support from our team of experts on the HR Service Desk by phone, email or through the Service Desk Portal.
• 24/7 access to all employment policies, guides and manager toolkits related to teachers and to employees.
• Tailored telephone advice and guidance on all employee relations matters. This includes conduct and discipline, capability, grievance, managing attendance and ill health, restructuring and redundancies, outsourcing, TUPE’s, Settlement Agreements and terms and conditions of employment. The provision of a dedicated caseworker to support customers on a one to one basis on all on-going employee relations cases.
• Expert HR support in person at Hearings where there is the possibility of dismissal.
• Access to specialist occupational health services.
• Free attendance for one delegate to attend a one day training workshop for Head Teachers and members of the senior leadership team delivered by the Employee Relations Advisory Team.
• Notification of changes to teachers’ terms and conditions and on employment policy changes.
• Communication and guidance on national developments e.g. industrial action, consultation on teachers’ terms and conditions.